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Grow your Mindset

Answer the following questions about intelligence. Reach each statement and decide whether you mostly agree with it or disagree with it: Your intelligence is something very basic about you that you can’t change very much You can learn new things, but you can’t really change how intelligent you are No matter how much intelligence you have, you can always change it quite a bit You can always substantially change how intelligent you are How did you go, what were your responses? In 2006, Dr Carol Dweck wrote a ground-breaking book “Mindset – Changing the you think to fulfil your potential”. Dr Dweck is one of the world’s leading researchers in the fields of personality, social psychology and developmental psychology. [...]

By |2021-06-16T16:04:36+10:00June 16th, 2021|Uncategorised|Comments Off on Grow your Mindset

Re-Imagining Your Business

Our goal is to work with individuals, teams and organisations to enable effective change and achieve outcomes – so it was sensational in 2020 to work with Senior Associates Jo Clancy (The Adaptability Factor) and Adrian Hart (Chilwell Consulting) on an integrated program to increase service design capability, enhance growth culture, integrate strategy and metrics – and ultimately improve customer experience and business outcomes. It was such an enjoyable and impactful program, in November we sat down and reflected on some of the key concepts and their relevance right now, we also identified the power of integration, the early signs of success when we knew it was working, and then finally our Top Tips. We have worked together on [...]

By |2021-01-28T12:35:20+11:00January 28th, 2021|Uncategorised|Comments Off on Re-Imagining Your Business

Optimum Performance Model

The question many businesses asks is: How do we work out what parts of the business are working and what parts need an increased focus so we are more efficient and effective? OMC Group believes the answer is a sound framework applied across the organisational environment that enables leaders and teams to remove themselves from the day to day momentum and take a broader view of the operating system. A Framework enables objective assessment as to the current state, and importantly whether the current activity will help them achieve what is possible – optimum performance. Whilst there are great tools and frameworks that focus on key components of strategy or culture, and some excellent approaches to reviewing people systems, the [...]

By |2020-12-01T21:38:05+11:00December 1st, 2020|Uncategorised|Comments Off on Optimum Performance Model

Capability, culture and control

We all know the world is not quite what it used to be, and we are not really sure about what it might be. But, we do know we need to do somethings differently, and we have some proven frameworks that helps us make those decisions. In recent months, I have been collaborating with Senior Associates Adrian Hart and Jo Clancy as we deliver an integrated service design capability and growth culture program for a key client. The client has a very successful history, a truly exciting future with new business strategies beginning to bear fruit, and they recognised that despite some long-standing customers, their approach to service delivery wasn’t optimal. So, we partnered with them to design an integrated [...]

By |2020-07-24T16:49:50+10:00July 24th, 2020|Uncategorised|Comments Off on Capability, culture and control

Collaboration & teamwork enables individual performance

Recently I had the great indulgent pleasure of taking a day from work, forming a team and participating in the annual golf day fundraiser for my local football and netball club. This is traditionally a very enjoyable day – a morning spent walking the fairways (and a bit further), engaging in banter, occasionally solving the problems of the world and all the while helping a fantastic community club begin its year to on-field and off-field success. But a funny thing happened this year, somehow I managed to win the “Longest Drive” on the nominated hole – which was quite a surprise to me and to those that know (and have seen) my golfing prowess. I play golf once a year, [...]

By |2020-06-18T14:07:40+10:00March 19th, 2020|Teamwork|0 Comments

The benefits of “testing” your leadership team

How do you know your Leadership Team is ready for your peak business period?..........test them! (in a constructive and team enhancing way) We love working with hospitality leaders and their teams as you generally get immediate feedback as to what impact the concepts and frameworks are having in helping people to work more effectively together. Over the last few weeks, we have facilitated a number of "Leadership Team - Pressure Test Workshops" with hospitality leadership teams on-site to make sure they are ready for their busy peak trading period. And, the feedback has been sensational! Whilst this is already a busy time, the benefit of carving out 1 day with the leadership team, reviewing and recommitting to business goals, ensuring [...]

By |2020-06-18T14:07:48+10:00December 3rd, 2019|Leadership Team Effectiveness|0 Comments

High Performance and High Satisfaction – is it possible?

When we work with teams we use proven and practical frameworks and concepts to help our clients be even more effective. One of our favourite concepts which we find really powerful in helping our clients think about the type of environment they are creating for their team is the concept of High Performance and High Satisfaction. This concept has been presented and discussed in different ways, however at a base level the premise is simple – we all want to work in an environment which is both High Performance and High Satisfaction. In our opinion, establishing High Performance and High Satisfaction does have linkages to a range of concepts from Simon Sinek’s Golden Circle, Human Synergistics Constructive Behaviours and the [...]

By |2020-06-18T14:07:54+10:00September 25th, 2019|Uncategorised|0 Comments
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